Cybersecurity Glossary
Managed Detection and Response
An outside team that watches your security alerts around the clock and acts on the ones that matter.
What Managed Detection and Response means
Detection tools produce far more signals than a small company can read. Managed detection and response puts trained analysts behind those tools, so a suspicious login at three in the morning is investigated and contained rather than sitting in a queue until Monday. Good providers agree in advance what they may do without calling you.
Why Managed Detection and Response matters for small businesses and nonprofits
Most small organisations own detection software they never look at. Buying the watching rather than more software is usually the better spend, because an unread alert is a receipt rather than a control.
What to do about Managed Detection and Response
- Ask any provider what they are allowed to do at three in the morning without waking you
- Agree a response time in writing and check it during a test, not during an incident
- Make sure you keep access to your own logs if the relationship ends
Not sure where you stand on this?
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An outside team that watches your security alerts around the clock and acts on the ones that matter.